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  • Orders made before 12 pm get shipped out the next business day. 

  • Free Ship on Orders $150 and up  | Some exclusions may apply.

  • This site is intended for licensed cosmetology professionals only.

FAQs

1. Are you still shipping?
Yes, we are still shipping! Thank you for all your support. Due to the COVID-19 pandemic restrictions and guidelines, we are experiencing slower than usual processing times.

2. Are there any discounts or coupon codes?
Periodically we offer coupon codes. You may sign up for our emailing list to be notified of any special promotions.

3. Is your site for professionals only.
We highly recommend you having a license when purchasing due to the chemical ingredients used in some of these products. Without proper training, these products may cause some damage/irritation to you. In addition, the products may be ruined from improper use.

4. How long is shipping?
If your order is placed by 12pm, it will be processed the same day. We are shipping out of Florida. Our current ship time is 2-5 days depending on your location. Most of our packages will be delivered within 2-4 days.

5. How do I track my order?
https://nailcompany.com/pages/order-tracking-form

6. Tracking states “Delivered” but I did not get a package.
Sometimes the carrier will update that the package was "Delievered", however, it may take up to 2 days for the package to show up. If after 2 days you still do not see a package, please email us at sales@nailcompany.com and have your order number ready.

*For other questions relating to Returns and Exchanges, please click on the link provided below:
https://nailcompany.com/pages/returns-exchanges